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Contributor I
Mar 29, 2023 5:42 PM UTC
Answered

new update

After update ,Alexa does not work and sonos will not play music through the app

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Lead Maestro
Mar 29, 2023 6:51 PM UTC

Try unplugging the affected speaker from power for a couple of minutes. Also try disabling and re-enabling the Sonos skill in the Alexa app and removing and re-adding Alexa in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
Mar 29, 2023 6:51 PM UTC

Try unplugging the affected speaker from power for a couple of minutes. Also try disabling and re-enabling the Sonos skill in the Alexa app and removing and re-adding Alexa in the Sonos app.

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"Receive with simplicity everything that happens to you." - Rashi