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Robert parks
Contributor II
Oct 4, 2017 5:19 PM UTC

Napster with Alexa

Will Alexa be able to work with Napster
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    Benllay
    Lyricist I
    Dec 30, 2017 9:01 AM UTC
    Can I have my vote included guys! Please add Napster to the Alexa music services so I can control my Sonos through Alexa!
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    PhysioJack
    Lyricist I
    Dec 30, 2017 9:40 AM UTC
    Please add Napster and Apple Music too
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    Cheltenham Owl
    Lyricist I
    Jan 6, 2018 11:05 AM UTC
    Yes, Napster for me! Tried various streaming services, including Spotify which I didn’t find very user friendly, so I returned to Napster a few years ago. Napster!
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      Fergie63
      Lyricist I
      Jan 6, 2018 10:16 PM UTC
      Need Napster to work with Sonos 1
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      Sean_58
      Contributor I
      Jan 13, 2018 1:04 AM UTC
      Please add me to the chorus of voices wanting Napster added.
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      ianm
      Avid Contributor I
      Jan 18, 2018 7:55 PM UTC
      Looks like we are wasting our time asking for napster. I wrote to sonos about napster and local music playback since they dont participate on here. This was their pretty poor response:


      I am sorry to hear that you are experiencing an issue with our product.
      Unfortunately there are only three Music services that you can fully control with your voice (Spotify, Amazon Music and TuneIn radio). It is up to Amazon if they add any other music services in the future.
      If you bought your Sonos One speaker directly from Sonos website, then you are under 100-days money back guarantee policy. Hope this helped. Thank you.
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      ClaireEB
      Lyricist I
      Feb 16, 2018 9:20 PM UTC
      I agree that it would be marvelous to support Napster which is my primary and longest held music source.
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        JimiJam
        Lyricist II
        Feb 17, 2018 9:34 PM UTC
        Will Alexa be able to work with Napster
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        JimiJam
        Lyricist II
        Feb 17, 2018 9:35 PM UTC
        I would very much like Napster support on Sonos. It was my reason to purchase Alexa. Thanks
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        Kris L
        Lyricist I
        Feb 18, 2018 1:18 PM UTC
        Hey everybody, I emailed Napster asking about support for Alexa (not just with Sonos but the Echo as well). They said they are working with Amazon on Alexa integration but couldn't provide a date when it would be available.

        Napster does make players for iOS/Android/browser available to third-party software developers (like myself), but they don't provide documentation for direct access to the audio stream data on their servers. Direct connection to the audio stream is necessary for developing an Alexa skill to play audio content. This is why no third-party developer has been able to connect Napster to Alexa. We'll just have to wait for the team at Napster to make this available.

        Sonos has integration with each but they don't have the capability to make the two play nice with each other. If you are a paying Napster subscriber, your best bet is to contact Napster directly and voice your desire for Alexa control. I'm sure Napster understands the risk of losing customers to Pandora & Spotify because of Alexa and are making that effort a priority.
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