MyPod Alexa Skill and Sonos Beam

Forum|Forum|5 years ago
November 11, 2020
4 replies
228 views

I have used the MyPod app skill for Alexa for years, and it’s been great for playing my personal music playlists off of Google Drive. I recently got a Beam and when I try to play through it using the Alexa MyPod skill, it plays one song then keeps repeating the same song. It won’t advance to the next unless I say “next”. Then it will play a different song over and over. Anyone else had this issue who uses MyPod, and got it resolved? The developer seems to think it’s a Sonos/Alexa integration issue.

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Rowena B.

Retired Sonos Staff

Hi @Mechanical Whispers, thank you for reaching out to us and welcome to the Sonos community. I appreciate you for letting us know about your concern. I’d be happy to help you out here and it would be best if you can submit a diagnostic report of your system for better understanding and see what would be best for the setup. Reply to us with the confirmation number. We and the community are always here to help.

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controlav

Lead Maestro

I think Rowena is a bot.

You are asking about a third-party Alexa Skill, so Sonos will not support that.

You need to ask the MyPod developer.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

M

Mechanical WhispersAuthor

Contributor I

I think Rowena is a bot.

You are asking about a third-party Alexa Skill, so Sonos will not support that.

You need to ask the MyPod developer.

Thanks for clarifying that. Like I said, I reached out the developer and he’s saying it’s a Sonos issue. So I don’t know where to turn. I did read on these forums that someone submitted a diagnostic report and some issues with this skill were resolved. So maybe it’s worth a shot.

controlav

Lead Maestro

Thanks for clarifying that. Like I said, I reached out the developer and he’s saying it’s a Sonos issue. So I don’t know where to turn. I did read on these forums that someone submitted a diagnostic report and some issues with this skill were resolved. So maybe it’s worth a shot.

Worth a shot I guess, but when I even mentioned my Sonos Alexa skill on here, I got into big trouble. That was with the old pre-Covid Support team, mind you.

The developer saying “its a Sonos issue” sounds like a cop-out to me. If they actually wanted Sonos assistance, then would post their issue on stackoverflow with the [sonos] tag to get the attention of actual Sonos engineering. Of all the issues that my Skill had, this kind of basic playback problem was not one of them.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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