More trouble than it’s with so far

Why's that? :?

First of all, finding instructions on setup was like a scavenger hunt.

I got it working to find Spotify is not yet integrated, with no estimated timeline provided for it.

I had to rename my sonos devices because they had room names like my echo dots, which made the integration work (with pandora)

My line in integration from echo dot to sonos is hosed. The old settings for this have changed, the delay is back, no clear instructions on this. And the volume is going up and down on it seemingly at random.

And then this morning, the line in from Alexa turned on and started playing through the sonos at 6:20 am. The only alarm we had set for 6:20 was an alexa alarm in a different room, that played a selected sound.

I wish I could undo this whole update and go back to the previous sonos app version.

Let's just roll that grenade into the room without any justification :8 This is a major update, there will be teething issues but the best way to resolve these as a community is to give a bit more information rather than a petulant moan!

Let's just roll that grenade into the room without any justification :8 This is a major update, there will be teething issues but the best way to resolve these as a community is to give a bit more information rather than a petulant moan!
Indeed, it is a beta and these things should be raised so they can be worked on.

Let's just roll that grenade into the room without any justification :8 This is a major update, there will be teething issues but the best way to resolve these as a community is to give a bit more information rather than a petulant moan! did I not provide detailed information? I have run software engineering and product management for the last 20 years, I understand about betas and rollouts. This was extremely underwhelming from a customer perspective, and yes, I’m complaining, this is not freeware. And yes, I provided detailed information on my experience.

Let's just roll that grenade into the room without any justification :8 This is a major update, there will be teething issues but the best way to resolve these as a community is to give a bit more information rather than a petulant moan! did I not provide detailed information? I have run software engineering and product management for the last 20 years, I understand about betas and rollouts. This was extremely underwhelming from a customer perspective, and yes, I’m complaining, this is not freeware. And yes, I provided detailed information on my experience.

Not in your first post :8

Not in your first post you didn't.

True. The mobile web page only had a place for “brief description” so that’s what I entered ; no text area for a larger post, which is why I added a comment immediately. But yes, I see why you didn’t see the detailed info.

First of all, finding instructions on setup was like a scavenger hunt.


In the Announcements section at the very top of the page, highlighted as a sticky:

https://en.community.sonos.com/announcements-228985/alexa-now-playing-on-sonos-6791301

A thread introducing the new functionality, with a video and links on how to setup and operate. Hardly a scavenger hunt.


I got it working to find Spotify is not yet integrated, with no estimated timeline provided for it.


Fair enough, but they do say it is coming soon. Plus, did you know you can initiate a queue from the Sonos/Spotify app and then control pause/play/skip/volume/etc. functions via voice control?


I had to rename my sonos devices because they had room names like my echo dots, which made the integration work (with pandora)


Seems common sense to me. Both are speakers. If you had two voice operated cars, would you expect "Alexa, start the car" to know which you are talking about, or should you name one "Mercedes" and the other "Porsche"?


My line in integration from echo dot to sonos is hosed. The old settings for this have changed, the delay is back, no clear instructions on this. And the volume is going up and down on it seemingly at random.


I would think Sonos expected the line-in to be redundant at this time. YMMV.


And then this morning, the line in from Alexa turned on and started playing through the sonos at 6:20 am. The only alarm we had set for 6:20 was an alexa alarm in a different room, that played a selected sound.

I wish I could undo this whole update and go back to the previous sonos app version.

Disable the Sonos skill in Alexa and you will be rid of most of your tribulations. Sorry it didn't work out for you, but I dare say your expectations were high for an initial beta release.

Let's just roll that grenade into the room without any justification :8 This is a major update, there will be teething issues but the best way to resolve these as a community is to give a bit more information rather than a petulant moan!

Get used to the petulant moans. Some have been gearing up for this onslaught since Aug. 2016. This is their time to let loose, no matter what the release consists of. To paraphrase Alfred Pennyworth - "Some posters just want to watch the world burn . . ."

I think "more trouble than it's worth so far" was a super-fair assessment, not a moan. I prepared detailed info of my experience. I said I wish I could rollback to the previous version. I didn't say Sonos sucks. I was letting the forum and the company know my experience and opinion of the recent updates. Is that not what the forum is for? I think you're being a little oversensitive, and I'm not sure why. Not sure they need you defending them when people report their experiences.