Skip to main content
minimalist
minimalist
Avid Contributor III
Dec 29, 2021 2:48 PM UTC

Missing scrub bar when streaming via Alexa

When streaming music to my Sonos speakers via Alexa and I open the Sonos S2 app the scrub bar for controlling the exact location of the music stream is missing.  When I start the same music via the Sonos iPhone app the bar is there. This missing scrub bar happens regardless of the music service I’m using (Apple Music, Spotify, etc).  Is this normal? 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

8 replies

UKMedia
UKMedia
Dec 29, 2021 2:56 PM UTC

Can you attach a screen shot of the issue please?

Translate
Remember: Sometimes Red Wine helps :)
    Ken_Griffiths
    Ken_Griffiths
    Dec 29, 2021 2:59 PM UTC

    There’s normally a progress bar on the ‘Now Playing’ screen (it usually appears when you tap the album art image), but I don’t think there is the option to scrub on some services, (that’s from my own experience of using Deezer & Amazon Music), but there is an option to skip forward/backwards.

    Translate
      minimalist
      minimalistAuthor
      Avid Contributor III
      Dec 29, 2021 3:15 PM UTC

      Example from Mac Sonos app.  Notice the song started from Alexa is missing scrub bar whereas the one started from with in the Sonos app has the scrub bar.

      Translate
      ratty
      ratty
      Dec 29, 2021 3:16 PM UTC

      It depends on the feed within the service, at least with Deezer. Explicitly selected music should have a scrubber bar. ‘Flow’, ‘mixes’ or ‘stations’ -- and Alexa selected music -- tend not to. 

      Translate
        minimalist
        minimalistAuthor
        Avid Contributor III
        Dec 29, 2021 3:19 PM UTC

        Same thing here with Sonos on the iPhone.  Stream started from Alexa = no scrub bar.  Stream started from Sonos = scrub bar.  Same service bvoth times, Apple Music.  The same thing happens with Spotify.

        Translate
        minimalist
        minimalistAuthor
        Avid Contributor III
        Dec 29, 2021 3:21 PM UTC

        It depends on the feed within the service, at least with Deezer. Explicitly selected music should have a scrubber bar. ‘Flow’, ‘mixes’ or ‘stations’ -- and Alexa selected music -- tend not to. 

        This makes sense.  Because notice the rewind buttom is missing on the one started from Alexa but its there on the one started in the Sonos app.

        Translate
        Ken_Griffiths
        Ken_Griffiths
        Dec 29, 2021 3:27 PM UTC

        I think you can ask Alexa to scrub forward or backward by a time period (30 seconds for example).

        "Alexa go forward/back by 30 seconds” - maybe it’s assumed we will use that method instead when using voice control to begin playback?

        Translate
          minimalist
          minimalistAuthor
          Avid Contributor III
          Dec 29, 2021 3:32 PM UTC

          I think you can ask Alexa to scrub forward or backward by a time period (30 seconds for example).

          "Alexa go forward/back by 30 seconds” - maybe it’s assumed we will use that method instead when using voice control to begin playback?

          Could be.  It seems its behaving more like a radio station.  Of course when you are paying for a service the conbcept that you hgave limited FF’s and RW’s seems a bit weird.  But thats true across all paid streaming services.

          Translate
          Terms & ConditionsAccessibility statement