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LifelessEra
Contributor I
Aug 27, 2020 11:10 AM UTC
Answered

Microphone touch control on Sonos One not working.

My Sonos One microphone touch control is not working, if anyone has an idea what might be wrong then tell me please.

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UKMedia
UKMediaAnswer
Aug 27, 2020 2:11 PM UTC

Can you check your location in your Sonos profile www.sonos.com.

It is the US

Can you also check your Amazon account.

Remember: Sometimes Red Wine helps :)
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6 replies

LifelessEraAuthor
Contributor I
Aug 27, 2020 11:14 AM UTC

I forgot to mention that I can't find voice services in the Sonos app if I go to Add Services it only has music services, is it because of my region or something else?

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UKMedia
UKMedia
Aug 27, 2020 1:10 PM UTC

Can you check your location in your Sonos profile www.sonos.com.

Translate
Remember: Sometimes Red Wine helps :)
LifelessEraAuthor
Contributor I
Aug 27, 2020 2:02 PM UTC

Can you check your location in your Sonos profile www.sonos.com.

It is the US

Translate
UKMedia
UKMediaAnswer
Aug 27, 2020 2:11 PM UTC

Can you check your location in your Sonos profile www.sonos.com.

It is the US

Can you also check your Amazon account.

Translate
Remember: Sometimes Red Wine helps :)
LifelessEraAuthor
Contributor I
Aug 27, 2020 2:22 PM UTC

Can you check your location in your Sonos profile www.sonos.com.

It is the US

Can you also check your Amazon account.

it is also the us

Translate
LifelessEraAuthor
Contributor I
Aug 27, 2020 2:50 PM UTC

thanks for the help UKMedia but I have solved it by uninstalling the app and reinstalling it.

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