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Contributor I
September 27, 2020
Answered

Microphone touch control on Sonos Arc not working, can't use Alexa

  • September 27, 2020
  • 2 replies
  • 4489 views

I just purchased Sonos Arc and installed it on my tv, it is amazing however the mic light does not turn on hence I cannot use Alexa on it

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Best answer by Ken_Griffiths

You have to install the voice assistant onto the device first, via ‘Settings/Services & Voice’ in the Sonos App...the mic with then enable.

2 replies

Ken_Griffiths
September 27, 2020

You have to install the voice assistant onto the device first, via ‘Settings/Services & Voice’ in the Sonos App...the mic with then enable.

SalaburuAuthor
Contributor I
September 27, 2020

Thank you very much! Now it works! 
muchas gracias💯