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Salaburu
Contributor I
Sep 27, 2020 1:12 AM UTC
Answered

Microphone touch control on Sonos Arc not working, can't use Alexa

I just purchased Sonos Arc and installed it on my tv, it is amazing however the mic light does not turn on hence I cannot use Alexa on it

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    Ken_Griffiths
    Ken_GriffithsAnswer
    Sep 27, 2020 1:15 AM UTC

    You have to install the voice assistant onto the device first, via ‘Settings/Services & Voice’ in the Sonos App...the mic with then enable.

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    Ken_Griffiths
    Ken_GriffithsAnswer
    Sep 27, 2020 1:15 AM UTC

    You have to install the voice assistant onto the device first, via ‘Settings/Services & Voice’ in the Sonos App...the mic with then enable.

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    SalaburuAuthor
    Contributor I
    Sep 27, 2020 1:30 AM UTC

    Thank you very much! Now it works! 
    muchas gracias💯

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