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RWQuick
RWQuick
Trending Lyricist I
July 20, 2018

Is Alexa blocking access to my Chromecast on the Beam?

  • July 20, 2018
  • 4 replies
  • 606 views
I’m having a problem using my Chromecast with my beam - beam is installed on hdmi-arc and Chromecast is installed on hdmi #3 on my Vizio tv. After install I can’t cast Netflix or YouTube to the tv. The Chromecast worked just fine before moving it to hdmi #3. Any clues?
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    4 replies

    RWQuick
    RWQuickAuthor
    Trending Lyricist I
    August 1, 2018
    Work-Around - dumped the Vizio and replaced it with a new Samsung smart TV and am letting the TV do the work. I can cast YouTube Music directly to the TV and Netflix works just fine. Love the Beam now that I can use it for music videos and movies!
    Peagle
    Peagle
    Enthusiast II
    August 1, 2018
    Wow getting a new TV is a drastic solution lol. Did you ever hear back from Sonos about the problem, was it beam compatibility with the TV? TV problem/bug with ARC?
    melvimbe
    melvimbe
    August 1, 2018
    Glad you got a solution that worked. If I had to guess, your Vizio hdmi port had a lower version of hdmi then what the chromecast needed. Sounds odd for a tv to support different hdmi versions depending on the port you use, but apparently so.
    Danny
    RWQuick
    RWQuickAuthor
    Trending Lyricist I
    August 2, 2018
    I chatted with Sonos and they were very nice and referred me to Vizio. Vizio was extremely frustrating so yes, I chose the drastic solution and changed to a different product. The only recourse a consumer has when problems are ignored. So far I can’t say I regret the decision as the new TV cost less than the soundbar.
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