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Contributor I
July 11, 2020
Answered

How do you turn off the Alexa acknowledgement tone (not the wake tone) on the Move.

  • July 11, 2020
  • 3 replies
  • 1776 views

I have figured out how to turn off the Alexa “wake” tone, but now I have a tone that plays after Alexa responds to a request.  I have not been able to find anywhere in either the S2 app or the Alexa app.  Does anyone know how that is controlled?

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    Best answer by UKMedia

    Hi

    I suspect that have Follow-On mode selected against your device in the Alexa App, - please check in Device Settings - this will trigger a tone at the end of the follow on period.  It’s possible to turn this ‘End of Request’ tone off on Amazon devices but not yet on Sonos - you will need to decide to accept the tone or turn Follow-On mode off.

    3 replies

    UKMedia
    UKMediaAnswer
    July 12, 2020

    Hi

    I suspect that have Follow-On mode selected against your device in the Alexa App, - please check in Device Settings - this will trigger a tone at the end of the follow on period.  It’s possible to turn this ‘End of Request’ tone off on Amazon devices but not yet on Sonos - you will need to decide to accept the tone or turn Follow-On mode off.

    Remember: Sometimes Red Wine helps :)
    Contributor I
    July 14, 2020

    Thanks.  The real intent of that setting though is to allow a follow-up question without using the wake word.  When I turn that setting off, it does get rid of that acknowledgement tone, but it also prevents me from using the follow up feature.  

    UKMedia
    July 14, 2020

    Thanks.  The real intent of that setting though is to allow a follow-up question without using the wake word.  When I turn that setting off, it does get rid of that acknowledgement tone, but it also prevents me from using the follow up feature.  

    Agreed :(

    Remember: Sometimes Red Wine helps :)