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WutDaFunk
Contributor I
February 19, 2018
Answered

How do I stop Alexa from shuffling my Spotify playlists?

  • February 19, 2018
  • 3 replies
  • 1394 views
I have three Alexa devices. An original Echo, Dot Gen2, and a Sonos One. I haven't had issues before, but since this morning when I ask to play my Spotify playlists, the echo automatically shuffles my playlists. Before, it would just play my music in order, but now it just shuffles every time. Even if I turn shuffle off either by voice or with the app, and say "Alexa, play My Rotation playlist" it still responds by shuffling the music. I tried on all three devices and same result. I even unlinked my Spotify account and re-linked it but that didn't change anything except now Alexa won't recognize my playlists at all. I think it just needs time to resync.
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Best answer by WutDaFunk
Hi there, WutDaFunk. Thanks for posting and welcome to the Community. Does this only happen when you initiate playback from Alexa or does this also happen when you initiate playback from Sonos? Thanks for clarifying!It was with Alexa but the problem seemed to have fixed itself! I didn't know how to delete this post, sorry.

3 replies

Keith N
Keith N
Sonos Staff
February 19, 2018
Hi there, WutDaFunk. Thanks for posting and welcome to the Community. Does this only happen when you initiate playback from Alexa or does this also happen when you initiate playback from Sonos? Thanks for clarifying!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
WutDaFunkAuthorAnswer
Contributor I
February 19, 2018
Hi there, WutDaFunk. Thanks for posting and welcome to the Community. Does this only happen when you initiate playback from Alexa or does this also happen when you initiate playback from Sonos? Thanks for clarifying!It was with Alexa but the problem seemed to have fixed itself! I didn't know how to delete this post, sorry.
    Keith N
    Keith N
    Sonos Staff
    February 20, 2018
    No need! Thanks for keeping us up to date, glad to hear it's been sorted. Should you run into another problem, feel free to reach out. We are happy to help.
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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