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Contributor I
Jan 30, 2021 1:15 PM UTC

Having trouble with 2 units

Hi. We have 2 Sonos One with Alexa, one "kitchen", one "living room" Living room is the older unit. When I ask living room to play BBC radio 2, she goes through the routine, but the station doesnt play, but when i do the same on Kitchen, the station does play. Both speakers are on wifi, less than 20 feet from the wifi hub and our current wifi speed is 40mbps. Can any one help please?

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3 replies

Jan 30, 2021 1:33 PM UTC

In the Alexa app, what Alexa groups are set up?

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JulieCAuthor
Contributor I
Jan 30, 2021 2:30 PM UTC

Kitchen and Living Room …. should these be grouped together?

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Jan 30, 2021 4:14 PM UTC

No they should be separate. Do they look to be identical in content and structure,  apart from the names?

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