Avid Contributor III

Having to reset Alexa on Sonos Arc

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Hi

Had the Arc set up with Alexa voice control. All fine until yesterday. Alexa stopped responding. Went into settings to cancel, then re enabled and working again.

Just wondered how/why this happened and how often it’s likely to occur.

Thanks

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ratty

Quite possibly a non-Sonos network issue, such as a DNS failure. It ought to be an infrequent occurrence. Simply powercycling the device often fixes this kind of thing.

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