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va2yes
Trending Lyricist I
October 21, 2023
Answered

Has anyone successfully added Move 2 to a group in Alexa app?

  • October 21, 2023
  • 11 replies
  • 1205 views

I’m trying to add Move 2 as a ‘Alexa-enabled Device’ in Alexa app, but Alexa app recognizes Move 2 as a ‘speaker’. Any suggestions?

 

I’ve tried factory rest Move 2, removed it from Alexa app, added it back. The Alexa voice assistant is set up in Sonos app and Alexa is working fine on the Move 2.

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Best answer by Corry P

Hi @va2yes 

Thank you. You have done nothing incorrectly, so there’s no need for you to keep trying various steps - I don’t think anything you can do will help here. We’re going to get in touch with Amazon to see what can be done about this from their end of things - I believe they just need to add the model descriptor to their list of valid devices. It’s possible they are still testing.

I’ll update this thread once progress has been made.

Thank you again for reporting.

11 replies

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martinmasera
Lyricist I
May 30, 2024

Hello,

 

have same issue with Move 2, also with new update, the Move 2 appear in Alexa app, but you can not stream music on it or even I can not use a voice comand on it? I’m from Slovenia maybe that is a reason.

 

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