Ducking not entirely working yet?

So nobody else has this issue?

Is the Sonos One and Echo Dot in the same room, both with mics on?  Perhaps the logic that determines which device hears you and processes the request overrrides ducking?  What happens if you turn off the mic on the Sonos One...will it duck then?

I have a room with a echo show and a beam, where the beam is the preferred speaker...but the beam mic is always off and it always ducks.

When I disable the mic on the DOT the One will listen, nothing ducks then.

When I disable the mic on the One the DOT will listen, all speakers in the group duck then.

What happens when you mute your show and speak to the beam, will the Show duck?

What is there about this that doesn’t achieve what you want?  (I am just trying to understand the exact setup and requirement.)

The issue is that the Sonos speakers inside an Alexa group should reduce the volume when talking to the Sonos One (with Alexa). This does not happen, while it does when using an Amazon Echo Dot.

It has been communicated that it should work, but a reset or any other ways to solve this does not make it funcion as advertised. So I am wondering if this is a general bug or limited to me.

But I am trying to understand what it is in practice that makes this a problem.  If they are all in the same physical room why do you need two devices to hear you?  Leaving aside the theoretical considerations of whether or not it should do it, what about this is giving you a practical issue?

Oh this is a misunderstanding. I am using the Echo Dot additionally because the ducking functionality does not work with the Sonos One. So I have muted the microphones on the Sonos Ones for now. The issue occurs too if i entirely remove the Echo Dot from the group. I was just mentioning it to make clear that the issue is not the configuration I use in the Alexa app, since the Echo dot and the Sonos One are configured the same there, and not any other issues preventing the other speakers from ducking.

Unrelated but answering you question: Apart from that, a use for two Alexa enabled devices would be a better chance that one speaker hears you.

Here is what I think you can do.  In either case, all Sonos speakers will duck.

Either:

Setup 1 - single Alexa group

Sonos One (your only Alexa-enabled Sonos device) is the controlling device, obviously with mic switched on and Alexa enabled in the Sonos app.

In the same group you have the One SLs and the Play:5

The preferred speakers are the One, One SLs and Play:5

There is no role for the Dot here.

OR

Setup 2 - single Alexa group

Controlling device is the Dot

All Sonos speakers are in the group, and all are preferred speakers.  The Sonos One has mic off (or possibly needs to have Alexa removed in the Sonos app)

Do you believe anything else has been promised?  

What do you mean by ‘the ducking functionality does not work with the Sonos One’?

Here’s a third option.  Single Alexa group.

Alexa-Enabled device - echo dot, Sonos One

Devices (for ducking) - One, One SL,  Play:5

Preferred Speaker - One, One SL,  Play:5

Then go to the settings for the echo dot specifically under ‘CONNECTED DEVICES’, change the Speaker.  Under WI_FI SPEAKERS, select your Sonos One (Preferred Speaker). This setting will mean that all Alexa responses that your dot hears will come from the Sonos One. 

If you’re Sonos One is doing all the talking, then it is ducking by default.  I’ve done some testing with this feature, but not really to resolve the issue you’re looking to address.  It may end up causing other issues, not sure. I also know that for echo show, you can’t have another speaker do it’s speaking for it, presumably because it can’t sync video.  It may also be that you need to create 2 Alexa groups, one for the echo dot as the enabled device and one with the One as the enabled device.

As far as changing the feature so that the Sonos One can both listen and receive duck commands at the same time...I don’t know if that’s really a bug and something that can be fixed, or something that’s necessary for other features to work properly.  

Having done a few experiments I am not convinced my ‘Setup 1’ does work as described.  At the moment it is only ducking the Alexa-enables speaker that is the control device.

Setup 2 works as described on my system.