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Munchner
Contributor I
July 5, 2019
Answered

Confused about multiple accounts

  • July 5, 2019
  • 15 replies
  • 1422 views
I want to get a Sonos One but I'm confused how it works with multiple people.

From what I gather it's possible to log in with our different Spotify accounts so that's OK. But what about the Alexa part and voice control?

First of all is it possible for multiple people to use the voice commands? And if so, my issue is, Amazon household seems to only allow 2 adults which is ridiculous because my oldest son who still lives at home is 18 and so he's an adult.

So as it stands now, I can add my husband and my two younger kids but my oldest is just stuck in no man's land?

Can someone explain like they're talking to a 5 year old how this all works? It seems pointless to get one if I'm the only one who can use it. Thanks.
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    Best answer by danjrichards
    Anyone can ask questions, but when it comes to Spotify, it gets a bit more complicated if you want to use Alexa to play from different Spotify accounts (assuming you want to keep your playlists etc separate). You need an Alexa account for each Spotify account, and switch Alexa account in order to use the associated Spotify account. It's fairly straightforward to switch, but you are limited by the number of Alexa household accounts allowed (in the UK it's two adults and no children). And if the Spotify account is being used on Sonos, it cannot be used elsewhere. We got round this by subscribing to Spotify Family, and setting-up a Spotify account just for the Sonos One.

    15 replies

    John B
    July 5, 2019
    I am not aware of any such restrictions. Friends, family all have a go. If the cat could talk I think Alexa would respond.

    It has nothing to do with accounts.
    MunchnerAuthor
    Contributor I
    July 5, 2019
    Really? So anyone can ask it anything and it works? How about if we have it set up for Google accounts instead of Alexa? It must go by accounts. For example if I wanted it to add something to my calendar. It would have to know who is asking. Also I wouldn't want everyone having access to my whole Google account.
    MunchnerAuthor
    Contributor I
    July 5, 2019
    Obviously I have zero experience with this type of thing 🤔
    John B
    July 5, 2019
    Well I was viewing it from a Sonos perspective, but I also use it for lights, and general questions. I don't use it at all for calendsrs etc, and will have to leave it to others to help you there.

    But certainly anyone can give instructions to Sonos. I think thete may be voice profile recognition for you to apply your own restrictions? Again, I defer to others.
    MunchnerAuthor
    Contributor I
    July 5, 2019
    To be honest, I most likely wouldn't use it for that either 🤣 I think I want it mostly for playing music, setting times and asking it random useless questions.
    John B
    July 5, 2019
    In that case you can all join in the fun.
    pwt
    pwt
    Virtuoso
    July 5, 2019
    To be honest, I most likely wouldn't use it for that either 🤣 I think I want it mostly for playing music, setting times and asking it random useless questions.
    That will work just fine for any user. It will also happily trigger every time the wake word is mentioned on TV, radio, ... I think the media outlets are now competing to see how often they can say 'Alexa'.
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    danjrichardsAnswer
    Collaborator II
    July 5, 2019
    Anyone can ask questions, but when it comes to Spotify, it gets a bit more complicated if you want to use Alexa to play from different Spotify accounts (assuming you want to keep your playlists etc separate). You need an Alexa account for each Spotify account, and switch Alexa account in order to use the associated Spotify account. It's fairly straightforward to switch, but you are limited by the number of Alexa household accounts allowed (in the UK it's two adults and no children). And if the Spotify account is being used on Sonos, it cannot be used elsewhere. We got round this by subscribing to Spotify Family, and setting-up a Spotify account just for the Sonos One.
    jgatie
    jgatie
    July 5, 2019
    The confusion comes from the similarity with Amazon Households, which allows two adult accounts and 4 children to use things like Amazon Prime. This has nothing to do with Alexa. Alexa can have individual accounts, assigned to a voice profile that you set up. There can be an unlimited number of Alexa accounts added, including adult children with their own Amazon account.

    To use them, you set up the account, assign your e-mail, Amazon account, calendar, etc. Then you set up a voice profile so Alexa recognizes your voice. Then, anytime you want to set something for your individual account (say, make an appointment on your calendar) you say "Alexa, switch to my account" and then "Alexa, make an appointment". There may even be functionality that hears your voice and automatically uses your account. It was announced as coming, but not sure it it works yet.

    Here's a great summary:

    https://www.the-ambient.com/how-to/multiple-alexa-accounts-voice-profiles-513

    Also, as stated above, it gets tricky with music services and Sonos.
      MunchnerAuthor
      Contributor I
      July 5, 2019
      🤔🤔🤔🤔 Do I really want this? You think they'd make it more user friendly for households. So I've been asking about Alexa but is it the same for Google?
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