Skip to main content
Contributor I
September 5, 2018
Answered

Changing the wake word on Beam

  • September 5, 2018
  • 19 replies
  • 7649 views
How do I change the wake word on my new Sonos Beam?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by jgatie
At this time, Amazon does not allow changing the wake word on Alexa enabled devices like the Beam.

19 replies

mnavinAuthor
Contributor I
September 5, 2018
I have just added a new Sonos Beam to my living room television. I already have Amazon Echo speakers in all of my rooms, and use them for music in all the rooms. I'm using the "Alexa" wake word for those devices, and I would prefer to use a different wake word for my Sonos Beam. How can I change the wake word?
jgatie
jgatieAnswer
September 5, 2018
At this time, Amazon does not allow changing the wake word on Alexa enabled devices like the Beam.
mnavinAuthor
Contributor I
September 5, 2018
Well that's disappointing. Is there an Amazon community I can complain too?
Lyricist I
September 16, 2018
Well I guess I will return my beam and buy another when the wake word can be changed: I need the wake word to be one of the Amazon alternates, specifically "computer".
Please push Amazon to let you allow this to be changed on your product. The speaker is great but this issue is a deal breaker for me.
Keep up the good work sonos.
mnavinAuthor
Contributor I
September 17, 2018
I'm hoping Amazon and Sonos fix this problem. I'm keeping my Beam, which sounds great, but currently, I'm not using the Alexa connectivity, because I cannot change the wake word.
Airgetlam
September 17, 2018
It's been a request since Sonos and Amazon released the feature.
Bruce
Lyricist I
November 27, 2018
Really disappointed by this. Just got my Beam and love the sound, but my daughter’s name is Alexis. Really not very convenient.
Lyricist I
December 1, 2018
Amazon - my daughters name is Alexa. When are you CLOWNS going to get your act together and allow your third parties to change the wake word. This is more than a simple annoyance and has been in place way to long.
Contributor I
December 1, 2018
Wake word Alexa is awful and constantly misfires
Lyricist I
December 1, 2018
I agree I have several of these devices and everyday a tv or radio ad is triggering this every few hours each day. Really annoying!