Skip to main content
Contributor I
December 9, 2017
Question

Can you use Alexa to play to non-standard room names?

  • December 9, 2017
  • 14 replies
  • 930 views
I have renamed my play 3 from Kitchen to Pub. If I use Alexa (Dot or Play ONE) and ask it to play music in the Pub it won't play. If I rename it to a standard name, garage, kitchen, patio, whatever it works just fine.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    14 replies

    Chris
    Lead Maestro
    December 9, 2017
    Try disabling the skill in amazon app and deleting all the Sonos units that show under the alexa app under devices. Then re-enable the skill and let it refind all your Sonos equipment. That should get the right names into alexa.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    bagleybAuthor
    Contributor I
    December 9, 2017
    I've done that several times. The correct names show up in Alexa. However, when the name is not one included in the Sonos list (Pub) it won't play to it. If I change it to one that is (Garage) it works as expected.
    Chris
    Lead Maestro
    December 9, 2017
    Maybe someone else who has had success can answer come shed more laughter on as come to think of it I have had issue before with non standard names.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    jgatie
    December 9, 2017
    I have no problems playing to non-standard names, like Treadmill and Home Theater.
    Chris
    Lead Maestro
    December 9, 2017
    Thanks for confirming it works jgatie. I will say I have had similar troubles. What do you think is best to fully reset it all?

    I’ll admit. I turned my alexa skill off about a month ago (I was having party and didn’t wasn’t someone activating alexa and dipping the music volume across the house) aand haven’t reactivated.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Master T
    Prodigy I
    December 9, 2017
    I can only assure you it's possible. I use non-standard room names on all my Sonos devices to avoid conflicts with SmartThings Rooms and Alexa Groups and have no problems. Assuming you don't have any of those conflicts, the advice Chris gave you is what I would have suggested as well.
    Chris
    Lead Maestro
    December 9, 2017
    Yes an alexa device called pub would be a problem
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Lead Maestro
    December 9, 2017
    Looks like to completely remove device and old name you have to do this

    To deregister another type of Alexa device:

    Go to amazon.com in a web browser and login.
    Hover over Accounts & Lists and click Manage Your Content and Devices.
    Click to open the Your Devices tab.
    To the left of each device is a ...* button.
    Click on this button for the device you wish to remove and click Deregsiter.
    Click Deregister again to confirm.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Master T
    Prodigy I
    December 9, 2017
    You can also go to alexa.amazon.com on your PC, click on Smart Home and then Devices. Select the device you want to remove and click forget.
    Chris
    Lead Maestro
    December 9, 2017
    Thanks Master T. I will try that way. I tried the deregistee route from above (all my custom name rooms were working prior except for 2) route. I disabled skill. Did the deregiater from my link of all. Made sure all names way I want them in Sonos. Then reenabled skill and then did scan to refund them all. Still those 2 custom names rooms wouldn’t work.

    Trying your forget method now.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)