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Contributor I
Jul 18, 2018 2:44 AM UTC
Answered

Beam Mic light off and Alexa set up fails

I have a new Beam. Set up worked fine until Alexa which does work. Also noticed I cannot get the mic light to turn on.
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UKMedia
UKMediaAnswer
Jul 18, 2018 6:26 AM UTC
Hi

The mic is only activated after setting Alexa is successfully completed. Can you follow the steps in this article and let us know how you get on:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/resolving-the-majority-of-issues-with-alexa-on-sonos-6798039/index1.html
Remember: Sometimes Red Wine helps :)

1 reply

UKMedia
UKMediaAnswer
Jul 18, 2018 6:26 AM UTC
Hi

The mic is only activated after setting Alexa is successfully completed. Can you follow the steps in this article and let us know how you get on:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/resolving-the-majority-of-issues-with-alexa-on-sonos-6798039/index1.html
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Remember: Sometimes Red Wine helps :)