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Contributor I
July 23, 2018

Beam Alexa can’t turn off my Samsung series 8 smart tv

  • July 23, 2018
  • 12 replies
  • 7508 views
I can turn it on and adjust the volume, but can’t turn it off. Everything else works great! There are no options for additional CEC control for the TV.
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    12 replies

    Ken_Griffiths
    July 23, 2018
    Just to clarify before the edit to my Alexa devices shown in the screenshots in my last post. I was issuing this Alexa command.

    'Alexa, turn off the Dining Room TV in the Dining Room'

    Then after I edited the device (as dajuice1460 suggested) and got Alexa to rescan for devices, I was using this command.

    'Alexa, turn off the TV in the Dining Room'

    Just so you can see what I was actually saying to my Alexa device on the Beam.

    Note, there should be no requirement to say the Room Name (Dining Room in my case) at the end of the instruction, that’s if it’s a unique Alexa device name.

    So after the edit recommended by dajuice1460... the voice-command 'Alexa, turn off the TV' should have worked too. I also tried that, without success, but this should work for dajuice1460 in his own setup.
    Lyricist I
    January 8, 2019
    I had the same issue. I set a routine for Alexa to turn the tv off but she wouldn't do it. I changed it to television off and now it works!