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GW17
Contributor I
December 19, 2020

BBC Sounds not playing when requested though Alexa

  • December 19, 2020
  • 4 replies
  • 735 views

I have an Arc, Sub and two OneSLs connected to a Samsung The Frame (2019) and with the TV off, when I ask Alexa “play BBC Radio2” she responds “here’s BBC sounds, here’s Radio2” but then nothing comes out of the Sonos system.

I can connect to the BBC Sounds app through the TV, but then the screen has to be on - which I was trying to avoid.

Any advice welcomed, thank you

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    4 replies

    UKMedia
    UKMedia
    December 19, 2020

    I believe that BBC Sounds has now been renamed as just BBC. If you Enable this the command is 'Alexa, Ask BBC to play Radio 2'

    Remember: Sometimes Red Wine helps :)
    GW17Author
    Contributor I
    December 19, 2020

    Thanks UKMedia - tried that and it does the same. 

    Hmmm

    GW17Author
    Contributor I
    December 19, 2020

    @UKMedia 

    I tried your post 

    Step by Step Guide to Play BBC radio station via Voice Control using IFTTT - have successfully got Alexa to play Radio 2 now.

    But I can’t get it to stop - any advice on that one. I’d normally just say “Alex stop” 

    Thanks

    UKMedia
    UKMedia
    December 19, 2020

    It should stop if you include the Sonos Room name in the command.

    Remember: Sometimes Red Wine helps :)
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