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GW17
Contributor I
Dec 19, 2020 8:59 AM UTC

BBC Sounds not playing when requested though Alexa

I have an Arc, Sub and two OneSLs connected to a Samsung The Frame (2019) and with the TV off, when I ask Alexa “play BBC Radio2” she responds “here’s BBC sounds, here’s Radio2” but then nothing comes out of the Sonos system.

I can connect to the BBC Sounds app through the TV, but then the screen has to be on - which I was trying to avoid.

Any advice welcomed, thank you

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    4 replies

    UKMedia
    UKMedia
    Dec 19, 2020 9:01 AM UTC

    I believe that BBC Sounds has now been renamed as just BBC. If you Enable this the command is 'Alexa, Ask BBC to play Radio 2'

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    Remember: Sometimes Red Wine helps :)
    GW17Author
    Contributor I
    Dec 19, 2020 9:07 AM UTC

    Thanks UKMedia - tried that and it does the same. 

    Hmmm

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    GW17Author
    Contributor I
    Dec 19, 2020 9:29 AM UTC

    @UKMedia 

    I tried your post 

    Step by Step Guide to Play BBC radio station via Voice Control using IFTTT - have successfully got Alexa to play Radio 2 now.

    But I can’t get it to stop - any advice on that one. I’d normally just say “Alex stop” 

    Thanks

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    UKMedia
    UKMedia
    Dec 19, 2020 11:30 AM UTC

    It should stop if you include the Sonos Room name in the command.

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    Remember: Sometimes Red Wine helps :)
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