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MacLarenLad
Contributor I
February 15, 2018

Audio Actions not currently supported

  • February 15, 2018
  • 13 replies
  • 3906 views
When I give Alexa a command on my Sonos One, for example "Alexa, Good Morning" she says "Audio actions are not currently supported on this device" but then strangely she carries out the associated action correctly, turning the lights on or off as expected. Has anyone else got this issue?
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13 replies

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SciFiSi
Trending Lyricist I
August 23, 2018
Update to my previous post.

Go to Manage > Settings > Music Library > Advanced > Sort Folders By... and select Song Number. (Even though this was already selected, by repeating this process it seemed to fix the problem!)
Boyley
Lyricist III
December 7, 2018
have sonos confirmed if they are working on this?
davidna
Lyricist III
January 30, 2019
This is an Alexa problem for some class of devices (undetermined). This isn't limited to Sonos, Eco Bee has the same issue reported as does the Alexa app on the iPhone. Try using the Alexa app to run the routine with your voice. Then run the same routine on the Alexa app using the play button next to the routine. Only voice activation gets the annoying message on the phone with no Sonos speaker involved.
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