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BurtonLA
Contributor I
October 24, 2020
Question

ARC alexa when paired with Sonos One w Alexa.

  • October 24, 2020
  • 1 reply
  • 163 views

When paring my ARC with 2 sonos Ones as Surround speakers, it appears to disable the Alexa functionality on the Sonos One surrounds, and only allow Alexa functionality on the ARC

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1 reply

Paul A
Paul A
Retired Sonos Staff
October 24, 2020

Hi @BurtonLA.

Welcome to the Sonos community and thanks for reaching out to us. I understand your situation and would want to help out.

Allow me to share with you the guide about surround sound guidelines and limitations. In this article, it is discussed that one of the limitations is when adding a voice enabled Sonos device to a voice-enabled Sonos home theater speaker such as the Sonos Beam, the microphones will be disabled on voice-enabled products used as surround speakers with a Sonos Beam.

I hope this helps.

Please let us know if you still have further questions or concerns. We are always here to help.

Thanks,

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