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Contributor II
Dec 28, 2017 6:16 PM UTC

Apple Music On Sonos One

Can you play Apple Music on Sonos One? I have the Alexa app on my iPhone, linked my Apple Music account to Alexa, however she does not respond. I can use my Mac desktop app to play Apple Music okay, but not with Alexa directly on the Sonos One. Any thoughts before I call tech support?? Thanks for any help, Happy New Year, Leonard
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    10 replies

    User228754
    Avid Contributor III
    Dec 28, 2017 9:22 PM UTC
    I also cannot get this to work, (Apple trial) and a few google searches suggest it is unlikely
    I’m also trying Spotify free trial
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    IAS, (arc/Beam)with 2x PLAY3s, 2x PLAY1s, 2x Sonos One!
    misterkegAuthor
    Contributor II
    Dec 28, 2017 10:42 PM UTC
    I'm doing the free trial as well. I subscribe now to SiriusXM and looking for justification of doubling the streaming music services, and Sonos One isn't helping. Any luck with Spotify free trial?? Thanks for the quick reply. If get any further information, I will pass it along to you and the community. Happy New Year, Leonard
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    User228754
    Avid Contributor III
    Dec 29, 2017 12:10 AM UTC
    Spotify sort of works, Alexa radio, play Rolling Stones ok, but commands like Alexa skip track, stop or pause just not working !
    I’m very apps/mac/computer savvy but I’m pulling my hair out over this.
    Have both Apple and Spotify Premium on trial.
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    IAS, (arc/Beam)with 2x PLAY3s, 2x PLAY1s, 2x Sonos One!
    misterkegAuthor
    Contributor II
    Dec 29, 2017 1:34 AM UTC
    Thanks again! I'll call tech support in the morning and see what's up. I'm guessing you can play the music from Apple Music and Spotify okay on the desk top computer Sonos App? The desk top controller does't seem to be an issue, only when you try to use Alexa on the Sonos One, right? We all might have to wait on a bug fix or software update, but I'll ask the tech's.
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    jgatie
    Dec 29, 2017 1:44 AM UTC
    Guys, you can't link your Apple Music account to Alexa. Don't know what you are doing, but Alexa can only initiate play from services supported by Alexa: Amazon Music, Pandora, Spotify, SiriusXM, TuneIn, and iHeart Radio. All others can be initiated via the Sonos app, then you can use basic controls via Alexa.
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    misterkegAuthor
    Contributor II
    Dec 29, 2017 2:30 AM UTC
    Thanks for the information. So, to be clear, we can initiate the Apple Music on our desk top controller, then ask Alexa to "stop, skip, pause"? Will Alexa raise and lower the volume on unsupported services too? Thanks for the info!
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    Chris
    Lead Maestro
    Dec 29, 2017 2:54 AM UTC
    yes that should work as well
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Philip Pillsbury
    Lyricist III
    May 11, 2018 4:21 PM UTC
    I was disappointed that Alexa and Sonos One Voice Control are not integrated with my Apple Music Family subscription as this is my default music service. Use case was my daughter loves to play music but is now frustrated that any given song won't play full length track as it comes from my amazon music (non - paid) account. Whole point of getting the Sonon One voice enabled speaker was to avoid having a Device in her room. Any way around this. Amazon Alexa supporting Apple Music through voice Probably not happening any time soon....
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    ppills3
    Lyricist I
    Dec 26, 2018 11:34 PM UTC
    If Amazon (Alexa) won't support Apple Music, why will it let me select it as my default music service? It leads you to believe they support it, when they don't. Ridiculous. New to the Alexa thing, and so far not a fan.
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    jgatie
    Dec 27, 2018 1:12 AM UTC
    If Amazon (Alexa) won't support Apple Music, why will it let me select it as my default music service? It leads you to believe they support it, when they don't. Ridiculous. New to the Alexa thing, and so far not a fan.

    Look closely. This thread is 7 months old, and things have changed since then. Amazon now supports Apple Mus8c on Alexa. But only on Amazon devices right now. It will take a little time to get supported on 3rd party Alexa devices like Sonos.
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