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WinterLights
Trending Lyricist I
August 20, 2018

Any progress on Ducking issue?

  • August 20, 2018
  • 17 replies
  • 1806 views
I noticed I had an Alexa update on my phone and it made me hopeful of a change. So I enabled the Sonos skill and the Sonos speakers all over the house still Duck. I tried disabling a couple of rooms in the app but they still Duck! I made a room for those speakers and a different room for the Dot... nope, still Ducks other speakers. This is just crazy. Please tell me the last update fixed it but I'm just not bright enough to figure it out 🆒
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    Legnum Nick
    Legnum Nick
    Prodigy III
    January 9, 2019
    My preferred speaker ducks when talking to the associated Echo Dot.
    DGR1
    DGR1
    Chromatic Producer I
    January 10, 2019
    Yes, my preferred speaker is in an Alexa group with my Echo Dot and the speaker ducks fine.
    Gary-C
    Avid Contributor I
    January 10, 2019
    how odd.

    Mine is now not ducking anywhere, Ipads with the same alexa software version, one offers preferred speaker, the other doesn't
      Ken_Griffiths
      Ken_Griffiths
      January 10, 2019
      how odd.

      Mine is now not ducking anywhere, Ipads with the same alexa software version, one offers preferred speaker, the other doesn't
      Perhaps try logging out and back into the Alexa App, ensuring you are using the same credentials. It should hopefully refresh the Amazon devices.
      WinterLightsAuthor
      Trending Lyricist I
      February 22, 2019
      I wanted to come back to this thread and let you know that today, we've announced an integration with Sonos and Alexa Groups which makes the volume ducking with Alexa on Sonos, and more, much smarter. Check it out here.

      Ryan I didn’t follow this to see the update. I have stopped using Alexa because it was too disruptive but I’ll test this today. Thank you for circling back around.
      Edward R
      Edward R
      Retired Sonos Staff
      February 22, 2019
      Sounds good. Give it a go and let us know how you get on, lay3r3.
      Try searching our articles for help with your question: https://www.sonos.com/en/support
      WinterLightsAuthor
      Trending Lyricist I
      February 24, 2019
      Sounds good. Give it a go and let us know how you get on, lay3r3.

      To quote another user... About ducking time!

      Seriously, after a year or so of having Alexa disabled b/c it caused more pain than benefit I'm happy to report this is now working correctly. Thank you!
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