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Best answer by UKMedia

What are sonos doing for it's countless customers who can't get voice as the amazon sign in cycles endlessly??? This has gone on for months

Have you tried removing the Amazon Shopping App temporarily, linking your Sonos and Amazon accounts, and then readding your Amazon shopping account?

5 replies

jgatie
jgatie
March 20, 2025

"Countless"?  This is the first I can recall this problem being reported.  It may have been reported before, I can be wrong in my recollection.  But it certainly wasn't "countless" people.

    UKMedia
    UKMediaAnswer
    March 20, 2025

    What are sonos doing for it's countless customers who can't get voice as the amazon sign in cycles endlessly??? This has gone on for months

    Have you tried removing the Amazon Shopping App temporarily, linking your Sonos and Amazon accounts, and then readding your Amazon shopping account?

    Remember: Sometimes Red Wine helps :)
      Donegal daisyAuthor
      Contributor I
      March 20, 2025

      Thanks  UK media I have indeed to no avail 

      UKMedia
      UKMedia
      March 20, 2025

      Thanks  UK media I have indeed to no avail 

      Can you please confirm what device you are using to run the app and what Sonos device you are trying to add a voice assistant too?

      Remember: Sometimes Red Wine helps :)
      Donegal daisyAuthor
      Contributor I
      March 20, 2025

      UK media many thanks I did as you advised and it's working now thanks so much this had gone on since Nov 24

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