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RonG291056
Contributor I
Oct 27, 2017 11:37 AM UTC
Question

Amazon not configured properly?

Hi all

Just tried to set up my Sonos One, but Alexa is telling me my Amazon Music service is not configured correctly. It all looks ok to me, and was working fine. Any ideas what I am doing wrong?
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    4 replies

    Surfer
    Trending Lyricist I
    Oct 27, 2017 1:12 PM UTC
    Have you run discover devices?
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    RonG291056Author
    Contributor I
    Oct 27, 2017 3:00 PM UTC
    Yes, and found all my Sonos speakers OK. Had another look at lunchtime today, but still no luck
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    Surfer
    Trending Lyricist I
    Oct 27, 2017 3:41 PM UTC
    Id remove the Sonos skill, remove alexa app, re-install app then skill, set up again and see if that works, i know recent alexa app updates corrupted my app recently but reinstall fixed things
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    RonG291056Author
    Contributor I
    Oct 27, 2017 4:18 PM UTC
    Will give that a try. Thanks for the input
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