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wojtas810
Contributor I
June 13, 2018
Answered

amazon and sonos

  • June 13, 2018
  • 11 replies
  • 740 views
I do not understand something.
I have sonos one.
I have amazon in Poland, paid version.
music is played back by the applications on your phone and computer.
I have combined applications with sonos - but I can not play because it does not work in my location !!! ---- yyyy .... I do not understand
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Best answer by UKMedia
Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand

11 replies

UKMedia
UKMediaAnswer
June 14, 2018
Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
Remember: Sometimes Red Wine helps :)
    wojtas810Author
    Contributor I
    June 14, 2018
    but I do not want to vote as if I want to play the music through the application and I can not.

    and as I say to alexy, turn me on music ... with amazon it turns on and works - so the button is true
    UKMedia
    UKMedia
    June 14, 2018
    Have you added your Amazon Music account as a Music Service:

    https://support.sonos.com/s/article/2757?language=en_US
    Remember: Sometimes Red Wine helps :)
    wojtas810Author
    Contributor I
    June 14, 2018
    jop ( yes)
    UKMedia
    UKMedia
    June 14, 2018
    Can you please submit a diagnostic and post the number in this thread.
    Remember: Sometimes Red Wine helps :)
    Keith N
    Keith N
    Sonos Staff
    June 14, 2018
    Hey there, wojtas810. Thanks for posting and for reaching out to the Community. While I understand you are able to play Amazon through your Dot in Poland, it is not yet supported for voice control on Sonos. Should this change, be sure to keep a look out on the Community for an update from the team.

    Thanks!
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
    wojtas810Author
    Contributor I
    June 15, 2018
    well just no!!!
    It's just the opposite.
    Alexa in sonos one works perfectly.
    Amazon musci does not work in the sonos application
    UKMedia
    UKMedia
    June 15, 2018
    Can you please submit a diagnostic and post the number in this thread.
    Remember: Sometimes Red Wine helps :)
    wojtas810Author
    Contributor I
    June 18, 2018
    this is number
    1401220764
    wojtas810Author
    Contributor I
    December 30, 2018
    and zero support
    Show more replies
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