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Contributor I
Jun 13, 2018 8:04 PM UTC
Answered

amazon and sonos

I do not understand something.
I have sonos one.
I have amazon in Poland, paid version.
music is played back by the applications on your phone and computer.
I have combined applications with sonos - but I can not play because it does not work in my location !!! ---- yyyy .... I do not understand
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UKMedia
UKMediaAnswer
Jun 14, 2018 10:31 AM UTC
Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
Remember: Sometimes Red Wine helps :)

11 replies

UKMedia
UKMediaAnswer
Jun 14, 2018 10:31 AM UTC
Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
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Remember: Sometimes Red Wine helps :)
wojtas810Author
Contributor I
Jun 14, 2018 10:48 AM UTC
but I do not want to vote as if I want to play the music through the application and I can not.

and as I say to alexy, turn me on music ... with amazon it turns on and works - so the button is true
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UKMedia
Jun 14, 2018 11:20 AM UTC
Have you added your Amazon Music account as a Music Service:

https://support.sonos.com/s/article/2757?language=en_US
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Remember: Sometimes Red Wine helps :)
wojtas810Author
Contributor I
Jun 14, 2018 7:42 PM UTC
jop ( yes)
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UKMedia
Jun 14, 2018 9:27 PM UTC
Can you please submit a diagnostic and post the number in this thread.
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Remember: Sometimes Red Wine helps :)
Keith N
Sonos Staff
Jun 14, 2018 10:01 PM UTC
Hey there, wojtas810. Thanks for posting and for reaching out to the Community. While I understand you are able to play Amazon through your Dot in Poland, it is not yet supported for voice control on Sonos. Should this change, be sure to keep a look out on the Community for an update from the team.

Thanks!
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wojtas810Author
Contributor I
Jun 15, 2018 8:04 AM UTC
well just no!!!
It's just the opposite.
Alexa in sonos one works perfectly.
Amazon musci does not work in the sonos application
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UKMedia
Jun 15, 2018 2:25 PM UTC
Can you please submit a diagnostic and post the number in this thread.
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Remember: Sometimes Red Wine helps :)
wojtas810Author
Contributor I
Jun 18, 2018 6:47 PM UTC
this is number
1401220764
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wojtas810Author
Contributor I
Dec 30, 2018 5:52 PM UTC
and zero support
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