alexa wont connect to sonos

Forum|Forum|2 years ago
April 26, 2024
3 replies
1799 views

After a power interruption Sonos won't respond to Alexa command. So I went to the Alexa app and disabled the Sonos skill. Thereafter, I enable the skill. While my Alexa account get linked with Sonos, once the Alexa app looks for a device to connect, it cannot find my Sonos. How do I fix this?

And when I tried to add Sonos voice, it does not fully install and I get a message that there was something wrong. I checked the wifi connection and the Sonos app indicates the signal is excellent.

Now I do not have either voice command.

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Best answer by GuitarSuperstar

Try unplugging the Sonos speaker from power for a minute and reboot your router.