Alexa won't play anything on Sonos, but will stop/pause etc if something already is playing
I have a lot of Sonos speakers and also have a lot of Echo devices. I just signed up for Spotify to give it a try and linked it all together. I will say for example "Alexa, play Tina Turner on the Kitchen" and she'll say "Okay, playing music by Tina Turner on Spotify on the Kitchen." then nothing happens. I'll say "Alexa, play workout playlist on kitchen" and same thing "Okay, playing workout playlist from Spotify on the kitchen." and nothing happens.
If I open the Sonos app on my computer, it will show (?) beside playing on the kitchen speaker. If I go to my library and start playing a song, THEN if I say "Alexa" the Sonos goes quiet throughout the house and I can say "stop playback" etc and it works. But as soon as I try to request something she doesn't play.
The alexa.amazon.com site shows her understanding exactly what I said, and showing that she's controlling Spotify but it never actually works. This is a brand new setup, I've wiped the Echo's and set everything up from scratch.
If I open the Sonos app on my computer, it will show (?) beside playing on the kitchen speaker. If I go to my library and start playing a song, THEN if I say "Alexa" the Sonos goes quiet throughout the house and I can say "stop playback" etc and it works. But as soon as I try to request something she doesn't play.
The alexa.amazon.com site shows her understanding exactly what I said, and showing that she's controlling Spotify but it never actually works. This is a brand new setup, I've wiped the Echo's and set everything up from scratch.