Alexa won't enable SONOS skill

Forum|Forum|8 years ago
March 7, 2018
3 replies
831 views

Alexa keeps looping the error messages that I need to link m speakers to my email. When I go to my Sonos account it says my sonos system is registered to my email. All my speakers are listed under my "Products". Help?

Sonos Skill for Alexa

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Best answer by UKMedia

Hi

Can you try this step on the PC version https://alexa.amazon.co.uk or https://alexa.amazon.com and let us know if that works, if the problem persists then please follow the steps I've listed in section 3 of the Answer to this post:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16210022

UKMediaAnswer

Hi

Can you try this step on the PC version https://alexa.amazon.co.uk or https://alexa.amazon.com and let us know if that works, if the problem persists then please follow the steps I've listed in section 3 of the Answer to this post:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16210022

Remember: Sometimes Red Wine helps :)

RueAuthor

Contributor I

Thank you. I had another device logged into my amazon account. Signing out fixed the enable problem.

UKMedia

Great news 🙂

Remember: Sometimes Red Wine helps :)

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