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Contributor I
Aug 29, 2023 7:48 AM UTC
Answered

Alexa whisper mode doesn't work on Era 100

I have Alexa whisper mode on but it responds loudly. I have tested it on Era 100 and One. It works on One but not Era 100.

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Corry P
Corry PAnswer
Sonos Staff
Aug 30, 2023 9:17 AM UTC

Hi @Sol 123 

Welcome to the Sonos Community!

I believe the issue you describe is related to, and will be fixed along with, the issue discussed here:

There are no steps you can presently take to get it working - this will take some work on ours' and Amazon’s side of things.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

1 reply

Corry P
Corry PAnswer
Sonos Staff
Aug 30, 2023 9:17 AM UTC

Hi @Sol 123 

Welcome to the Sonos Community!

I believe the issue you describe is related to, and will be fixed along with, the issue discussed here:

There are no steps you can presently take to get it working - this will take some work on ours' and Amazon’s side of things.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein