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Trending Lyricist I
Nov 30, 2018 1:40 PM UTC
Answered

Alexa welcomes Apple Music to Amazon Echo

So on Dec 17th Apple Music will be available on Amazon Echo devices.

https://www.usatoday.com/story/tech/columnist/baig/2018/11/30/alexa-welcomes-apple-music-amazon-echo/2151574002/

The question is; does this make Apple Music immediately available to those of us who use an Echo connected to Sonos. On Dec 17th will I be able to ask my Echo to play apple music on my Sonos ? Or will Sonos also need to "do something" to make this work ?
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    Keith N
    Keith NAnswer
    Sonos Staff
    Nov 30, 2018 8:06 PM UTC
    Hello everyone and thanks for all the discussion about this. Rest assured, our team is always interested in helping you control the music service you love with voice. Nothing to share now, but stay tuned. We will share information directly on this post as soon as it is available.

    Moderator Note: Apple Music can now be used with Alexa on your Sonos system. Read more here.

    63 replies

    Trending Lyricist I
    Dec 14, 2018 1:51 PM UTC
    Just received the Amazon Alexa update to add Apple Music on 12/17. Any news on how this will integrate with Sonos, given this is happening next week !!??
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    Trending Lyricist I
    Dec 14, 2018 6:45 PM UTC
    Connected my echo dot to Apple Music using the just released skill. Preferred speaker is set to my Play:5. When I ask her to play anything from Apple Music I get

    “Apple Music is not supported on this device”

    Except of course it is, if I play using the Sonos App!

    WHEN WILL THIS WORK ?
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    chicks
    Dec 14, 2018 7:45 PM UTC
    Connected my echo dot to Apple Music using the just released skill. Preferred speaker is set to my Play:5. When I ask her to play anything from Apple Music I get

    “Apple Music is not supported on this device”

    Except of course it is, if I play using the Sonos App!

    WHEN WILL THIS WORK ?


    A great question. Sonos would greatly benefit from having this during the XMas shopping season. They’ve already failed miserably by not having Google Assistant ready when promised. Amazon and Apple will benefit greatly from these Sonos screwups. Two huge opportunities missed. Not good!
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    Lyricist I
    Dec 14, 2018 8:01 PM UTC
    Tried it today. I can play songs from Apple Music on my Echo Dot, but when I try on my Sonos One, it says "Apple Music is not supported on this device."

    :(

    Hope Sonos and Amazon get it together so this works.
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    Trending Lyricist I
    Dec 14, 2018 8:58 PM UTC
    Damn. There was a little hope that it would work.
    But also, the latest update to Alexa in Canada didn't even include the Apple Music feature. booooooo.
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    Lyricist II
    Dec 14, 2018 10:47 PM UTC
    Apple Music was enabled today on Alexa. I configured it and it works on my Amazon Alexa devices.

    However if I try to play music from Apple Music through Sonos devices Alexa replies, “Apple Music is not available on this device”. Works on Amazon Echo and Show. But not on Sonos. Super frustrating as I still have to get my phone out to airplay to Sonos. No voice control.

    I bought these Sonos speakers for their Alexa integration but between this issue, not being able to use Sonos for drop in, and not being able to turn off the Alexa response sound on Sonos, I’m seriously regretting my decision to buy Sonos and am now thinking I need to power Alexa through a dumb amp and dump my Sonos.

    Oh - and Sonos doesn’t act as a default Alexa device for a room either - smart groups. So that’s another missing feature.

    These issues all make the Alexa integration more frustrating than useful on Sonos.
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    Contributor I
    Dec 15, 2018 1:42 AM UTC
    Pretty brutal; it's been shipping a day from Amazon and Sonos is supposed to be ready NOW... Yeesh. Airplay works fine for me.
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    Lyricist I
    Dec 15, 2018 2:11 AM UTC
    I was able to ask my Echo to play Apple Music on my Play:1 and it worked fine.

    Edit: Never mind. The music was coming from Amazon music, not Apple.
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    Guyincognito76
    Prominent Collaborator I
    Dec 15, 2018 10:46 AM UTC
    I’m not in the US.

    What happens if you ask Alexa via the Echo Dot to play on your Sonos speaker?
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    Lyricist I
    Dec 15, 2018 7:58 PM UTC
    I’m not in the US.

    What happens if you ask Alexa via the Echo Dot to play on your Sonos speaker?


    “Alexa, play ARTIST from Apple Music on SONOS ROOM”
    “Apple Music is not supported on this device”

    If I don’t say “from Apple Music” Alexa plays from Amazon Music, even though I’ve set Apple Music as my default.
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