Alexa volume VERY low on Sonos Beam

Any solution for this yet? 

I just want the option to increase the volume on Alexa. Seems an easy solution? (But I understand that Sonos and Amazon don't totally get along as they have competing speakers.)

Same problem: Alexa is barely audible on my Sonos Beam. This is unacceptable, to the point that marketing the Alexa compatibility for this device is a wrong information, for the voice assistant is practically unusable.

100% agree with all, here, this is ridiculously annoying. We love our sonos, but we used Alexa announcements etc to reach the kids in other rooms. Now impossible to do that.

2 years and no fix! Cannot hear Alexa from 6” away!

Same issue on:

Sonos Beam Gen 1 

Era 100

Era 300

Sonos Arc

Ridiculous. Hire better Software Engineers.

Same issue.  Come on Sonos, fix this please. 

I’ve been experiencing this issue for years. It’s so frustrating. I’ve missed work due to the alarm being too low. I’m not going to be purchasing anymore Sonos products at this point. 

Experiencing this as well with my Era 300. I think what is fundamentally missing is that it's very possible you may want your voice assistant coming out of one speaker to be at a different volume than your music coming from the entire system. 

Leaving some negative reviews on their products where I bought them. They can't claim to have voice assistants when it's this dysfunctional. This may be the only way to get them to listen.

So, I have recently been told by a former Sonos employee that the problem is probably never going to be fixed. I was told that the core of the Sonos software was written long before there was an idea of personal assistants, and that, while the issue seems trivial to fix, it is not because it requires modification of the core.  They have apparently looked at a couple of other ways of doing this, but none of them worked in a satisfactory manner - and they are not about to mess with the core because it’s worked well, and they are not about to do anything to jeopardize the basic functionality. I was also told that the problem varies in its severity depending upon the particular TV the Sonos is connected to and that it is highly variable even within TV brands. This makes sense because a TCL TV I had previously was horrible, but my Sony seems to almost work well. And we all know that the real root of the problem is money – they are not willing to make what apparently would be a substantial investment in software development, and testing to fix a problem that a lot of people apparently don’t notice 🤨

@JoeAug, 

That makes sense to me, if what you were told is true. It’s probably easier to add the Alexa voice assistant to a nearby HT surround (if compatible surrounds are in use), or just add an echo Dot nearby instead. The latter are often a ‘steal’ anyway whenever Amazon have their sales.