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Nissan1968
Contributor I
December 7, 2021

Alexa volume unusable

  • December 7, 2021
  • 1 reply
  • 292 views

Just bought new ARC and setup Alexa. voice commands are so low that you can barely hear them. this is one of the reasons that I got this system, disappointed to the least. finally turned off microphone and went back to using echo dot which has a blue tooth speaker attached. 

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      1 reply

      James L.
      James L.
      Retired Community Staff
      December 8, 2021

      Hi @Nissan1968,

       

      Thanks for the feedback. I’ve passed this information over to our development team.

      I should mention, that the voice volume and content volume of the Sonos products are linked and are not independently adjustable from each other. Therefore if you have the Arc at a low volume for watching TV, then the Alexa response will also be low but may be lower than the TV content itself.

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