I have Sonos One with Alexa set up, and see this issue:In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35% Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here. Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.Can this inconsistency be fixed please?

T

Tomas1

Contributor I

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Alexa volume out of sync when using volume limit

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I have Sonos One with Alexa set up, and see this issue:

In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35%
Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here.
Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.

Can this inconsistency be fixed please?

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Corry PAnswer

Sonos Staff

Hi @Tomas1

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry PAnswer

Sonos Staff

Hi @Tomas1

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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