I have Sonos One with Alexa set up, and see this issue:In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35% Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here. Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.Can this inconsistency be fixed please?

T

Tomas1

Contributor I

Answered

Alexa volume out of sync when using volume limit

Forum|Forum|5 years ago
March 14, 2021
1 reply
108 views

I have Sonos One with Alexa set up, and see this issue:

In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35%
Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here.
Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.

Can this inconsistency be fixed please?

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Best answer by Corry P

Hi @Tomas1

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

Corry PAnswer

Sonos Staff

Hi @Tomas1

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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