Skip to main content
Mike4611
Contributor I
March 26, 2020
Answered

Alexa voice volume is too loud

  • March 26, 2020
  • 12 replies
  • 3580 views

Alexa volume is too loud and does not respond to normal volume control. Even if music is is at its lowest level, Alexa still sounds like it is at 10.

This is bizarre. Can't use this device with other people are resting or sleeping anywhere in our small house. 

When will this be fixed? 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Chris

    Welcome to the Sonos forum Mike4611 -

     

    Hopefully in the new version coming out in May/June period where they will have more memory options to play with.   Your device has much more powerful hardware then they have been able to utilize because they have had to make firmware compatible with 10 year old devices.   Now that they are splitting the firmware into legacy and modern, devices like yours should be able to do a lot more.

    12 replies

    Show previous replies
    ricardopavia
    Contributor I
    December 25, 2020

    Oddly, I’m experiencing the opposite effect. The Alexa volume is far too low. Even with the TV volume above normal levels the Alexa voice is barely audible.

    Please fix this!!!

     

    Carl

    I have the same situation, any solution?

    Dapuertas
    Lyricist I
    January 10, 2021

    Alexa connects without calling her, the volume is too high. It's very problematic at night. Please fix the audio problem with Alexa. Thank you

    Terms & ConditionsAccessibility statement