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dlias
Contributor I
May 25, 2018

Alexa voice commands stopped working on Sonos One

  • May 25, 2018
  • 1 reply
  • 2464 views
I installed my sonos one last weekend and set up went fine--no issues and using it every day. I came home tonight and the voice activation will not work. I can go and press the button and it will work (though it would not stop playing music so I had to unplug it). Is there something I goofed on set up or something I can check? Thanks. Dan
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1 reply

UKMedia
UKMedia
May 25, 2018
Hi Dan

I suspect that you've disabled the mic on the top of the Sonos One by accident. Is the small round white light displayed on the top of the Sonos One? If not, please touch the mic symbol to toggle back on.
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