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rosscoundon
Contributor II
November 24, 2017
Question

Alexa tells me cameras don't work on this device!

  • November 24, 2017
  • 15 replies
  • 4659 views
With my Sonos playing I say to Alexa, "Alexa, stop playing in Kitchen"
I almost always get the response "Sorry, cameras do not work on this device"
I then have to say "Alexa, stop kitchen"

Anyone else experiencing anything similar?
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      15 replies

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      joseph.brassard
      Trending Lyricist I
      December 17, 2017
      I've seen it on Echo Dots and Echos. I don't own a Sonos One.
      UKMedia
      UKMedia
      December 17, 2017
      I've seen it on Echo Dots and Echos. I don't own a Sonos One.

      Also, is the camera message only related to a single room? Can you try and group all of your rooms in the Sonos App and then try stopping another room other than Kitchen?
      Remember: Sometimes Red Wine helps :)
      joseph.brassard
      Trending Lyricist I
      December 17, 2017
      Just tried "Alexa, stop playing in the living room". Response is again, "Sorry, cameras don't work on this device". History shows echo heard what I said. Very weird.
      UKMedia
      UKMedia
      December 18, 2017
      Can you try just saying 'Alexa, Stop living room', It may be the fact you are including the phrase 'playing in the' in the command syntax, although why that would equate to a camera I'm not sure.

      https://sonos.custhelp.com/app/answers/detail/a_id/4343?_ga=2.105404291.1095743978.1506552577-1491669311.1488879254&_gac=1.262899198.1513438473.CjwKCAiApdPRBRAdEiwA84bo36CbdZtg66i3wMcDJKvFD7Xk_0O62ZmsCjpuschVjtghxDfD1ZepUhoC9IcQAvD_BwE
      Remember: Sometimes Red Wine helps :)
        joseph.brassard
        Trending Lyricist I
        December 18, 2017
        I just tried your suggestion, and that definitely just worked. Interesting! Great tip!
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