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Contributor II
Nov 24, 2017 11:00 AM UTC
Question

Alexa tells me cameras don't work on this device!

With my Sonos playing I say to Alexa, "Alexa, stop playing in Kitchen"
I almost always get the response "Sorry, cameras do not work on this device"
I then have to say "Alexa, stop kitchen"

Anyone else experiencing anything similar?
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    15 replies

    Trending Lyricist I
    Dec 17, 2017 3:35 PM UTC
    I've seen it on Echo Dots and Echos. I don't own a Sonos One.
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    UKMedia
    Dec 17, 2017 3:36 PM UTC
    I've seen it on Echo Dots and Echos. I don't own a Sonos One.

    Also, is the camera message only related to a single room? Can you try and group all of your rooms in the Sonos App and then try stopping another room other than Kitchen?
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    Remember: Sometimes Red Wine helps :)
    Trending Lyricist I
    Dec 17, 2017 10:42 PM UTC
    Just tried "Alexa, stop playing in the living room". Response is again, "Sorry, cameras don't work on this device". History shows echo heard what I said. Very weird.
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    UKMedia
    Dec 18, 2017 8:47 AM UTC
    Can you try just saying 'Alexa, Stop living room', It may be the fact you are including the phrase 'playing in the' in the command syntax, although why that would equate to a camera I'm not sure.

    https://sonos.custhelp.com/app/answers/detail/a_id/4343?_ga=2.105404291.1095743978.1506552577-1491669311.1488879254&_gac=1.262899198.1513438473.CjwKCAiApdPRBRAdEiwA84bo36CbdZtg66i3wMcDJKvFD7Xk_0O62ZmsCjpuschVjtghxDfD1ZepUhoC9IcQAvD_BwE
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    Remember: Sometimes Red Wine helps :)
    Trending Lyricist I
    Dec 18, 2017 12:50 PM UTC
    I just tried your suggestion, and that definitely just worked. Interesting! Great tip!
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