Contributor I

Alexa stopped on Beam

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Hello all,

Alexa on my beam was working perfectly then just stopped one day. I've tried all the basics restart routers, turned off/on the beam, deregiatered it from Alexa app still no luck.

The Alexa app shows the beam offline and I can't solve this.

The speaker works fine with my TV audio and through the Sonos app for Spotify etc but any Alexa functions no joy.

Any suggestions?

Thanks

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PopppaBear

Contributor I

check to ensure the the mic is on should see a status light

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