Alexa starts Amazon music on Sonos, Plays one song then stops

1 reply
723 views
Translate All

When trying to play Amazon music on Sonos using Alexa (dot or show ) to start. It plays one song then stops. I start with Alexa play 80's music on the porch. This happens on all the Sonos units. In addition when I start Sonos music via the phone app regardless of the service I am unable to stop it using Alex. This used to work, what's up? I just recently added an Amazon show

Stops playing

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

UKMediaAnswer

Please start by Disabling then Enabling the Sonos skill in the Alexa App>Skills>Your Skills and retest. If the problem persists, please ensure that under the Alexa App>Smart Home>Devices you don't have any duplicate device names.

Remember: Sometimes Red Wine helps :)

UKMediaAnswer

Please start by Disabling then Enabling the Sonos skill in the Alexa App>Skills>Your Skills and retest. If the problem persists, please ensure that under the Alexa App>Smart Home>Devices you don't have any duplicate device names.

Translate

Remember: Sometimes Red Wine helps :)

Sign up

Login to the community