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arjulaad
arjulaad
Avid Contributor III
September 13, 2019
Question

Alexa spotify and continuous play

  • September 13, 2019
  • 12 replies
  • 1452 views
For 2 days now if we ask alexa for a specific song it plays and then it stops, before, after the originally requested track playback would continue buf not anymore. The twitter team is not able to help us resolve the situation. Does anyone have an idea how to fix this??

Thanks.
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    12 replies

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    chevylennon
    Lyricist III
    February 12, 2020

    It seems it is a software issue between Sonos and Spotify (not sure the issue exists with other streaming apps). Perhaps it can be fixed in the next update?  Let's hope someone from Sonos is listening!

    chevylennon
    Lyricist III
    February 12, 2020

    Here's the message a recieved from Sonos…

    "Thanks for reaching out. We'll be glad to assist you with your request. The explicit command to play one song, it will only play that one song. You can request it play the artist, album, or genre,  and the auto play feature will work.

    We'll be glad to forward your feedback to the appropriate team as an enhancement request."

    ... We shall see!

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