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Contributor I
Dec 23, 2017 12:03 AM UTC
Question

Alexa, sonos one and Amazon prime music

I have existing sonos play 1 and play 3 and have just bought a sonos one. I previously used Napster but understand this is not compatible with Alexa. I also have amazon prime but rarely use it. Trying to use it now but I request a track I know is available on prime and Alexa says "Here's a sample of.... and plays about 20 seconds of the track.
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1 reply

jgatie
Dec 23, 2017 12:06 AM UTC
You need to activate the service on both the Sonos and the Alexa app. Then set it as the default Alexa service. See this link for details:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201628770
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