Alexa Sonos at two houses

Forum|Forum|7 years ago
November 12, 2018
25 replies
6934 views

I have a Alexa Sonos system at my primary house. I purchased a Alexa beam for my secondary house. At the second house, the Sonos will only work if I manually select music from my phone on the Sonos app. If I ask Alexa to say " Play Pandora Rock Station" Alexa says, " You must activate this on your phone". It is activated on my phone, as I have used my Alexa Sonos system at my primary house. I spent an hour on the phone with Amazon and got nowhere. The said to ask Sonos. The problem seems to be with Alexa interfacing with Sonos at two different locationsl.

Please Help

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by melvimbe

Are you using the same Sonos and Amazon accounts at both locations? The link between Sonos and Amazon is a 1 to 1 relationship. When you add the Sonos skill to Alexa, you're asking to provide your Sonos account credentials. If you actually have 2 Sonos accounts, one for your primary house and a second for your secondary house, with only the primary house account linked to Alexa, then no, your Beam at the secondary house would not be setup with Alexa.

Your options really need to be either one Sonos account to one Amazon account shared between both locations, or separate accounts for Sonos and Amazon at the two locations. I'm not 100% sure the former is possible.

Note: You can setup 2 separate Amazon music acocunts associated to one Sonos account in terms of music sources, it's just Alexa control that is a one to one relationhip (pretty sure on this).

Show previous replies

P

PhilipJH

Contributor I

Thanks to a post from 5 months ago this is what I do.

Launch Alexa app on mobile device
> Search for Sonos skill
> Disable Skill
> Enable Sonos Skill
> Login to Sonos again
> Select the Sonos system (house) you want to use
> Allow Alexa to control your Sonos system (which links to Sonos)
> Disover Devices

Once you've gone through all this, then Sonos should work on the system/house you've selected, BUT it will no longer work on the other house. SO - you have to repeat this whenever you change locations.

This is exactly what I do. Kind of annoying if you are between the two locations often since you have to remember to switch back. I wondered if it actually still plays music at the other location if you don’t make the switch... kind of like the tree falling the woods scenario.

Yep. It’s odd to have to do this considering you can switch rooms on and off in the same house. However, you need to do this for Alexa rather than Sonos because it gives you location related information e.g local weather forecasts.

M

MacDom

Lyricist I

I have a move and a roam at the 2nd property and want to use a single Alexa via the Move.

Anyways to solve this problem?

Ken_Griffiths

I have a move and a roam at the 2nd property and want to use a single Alexa via the Move.

Anyways to solve this problem?

Only by swapping the Sonos Skill to use your other Sonos Household otherwise you need two separate Amazon Accounts, one for each Home. Only one Sonos account however is needed for both.

T

Tobin4

Lyricist I

Some responders say you must have two Sonos Accounts with the Sonos devices in one house on one Sonos account and the Sonos devices at the other house on a second Sonos account. So you say instead you can have the Sonos devices at both houses registered on one Sonos account but have them link to two separate Amazon/Alexa accounts?

Ken_Griffiths

Some responders say you must have two Sonos Accounts with the Sonos devices in one house on one Sonos account and the Sonos devices at the other house on a second Sonos account. So you say instead you can have the Sonos devices at both houses registered on one Sonos account but have them link to two separate Amazon/Alexa accounts?

It’s not necessary, you can do this with one Sonos Account. On installing the Sonos Skill and agreeing to the sharing agreement you will be invited to select the Sonos Household that you wish to use with the Amazon account, particularly if wanting to use the same Amazon account and swap between them. If you want to use two Amazon accounts and not swap the skill then yes use one Sonos Account and Amazon Account for each Home.

I’ve just quickly created a separate Sonos Household here, for demo purposes, using the same Sonos account, just to show you the screen you will/should see when linking the Sonos Skill to the relevant Home via the Alexa App - using same Sonos account, you just select which Household/System that you wish to link to. (See screenshot attached).

HTH

Sign up

Login to the community