Alexa Set Up - skill enabled in Alexa app but not showing as voice assistant in Sonos App

Forum|Forum|5 years ago
August 5, 2021
1 reply
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I have been trying to set up Alexa as a voice assistant but struggling to get it to show as a service in the Sonos App.

I have tried disabling and enabling the skill in Alexa as well as deleting both apps and starting again.

Alexa

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Best answer by Ken_Griffiths

The section in the Sonos App relates to those Sonos devices only that have Alexa built into them. So is it perhaps a case you do not have one of those type of speakers (i.e. Move, Beam, Arc, Sonos One etc.) and/or that you are just controlling/enabling voice control of your Sonos products with a separate Amazon Echo device instead?

Ken_GriffithsAnswer

The section in the Sonos App relates to those Sonos devices only that have Alexa built into them. So is it perhaps a case you do not have one of those type of speakers (i.e. Move, Beam, Arc, Sonos One etc.) and/or that you are just controlling/enabling voice control of your Sonos products with a separate Amazon Echo device instead?

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