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5 replies

Schlumpf
Schlumpf
Virtuoso
Jan 6, 2025 10:10 PM UTC

I can't link my Sonos to alexa

 

Not much detailed information. 
Hard to help… 

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Ralf
    Chris 1878Author
    Contributor I
    Jan 7, 2025 9:38 AM UTC

    Sorry... So I've got a Sonos 1 since 2018...it was all set up for Alexa and Spotify so I only had to ask Alexa for a song  and it would find it on Spotify and play it. About a year ago it was not used for a few months. It was not connected to the mains.

    I've connected it up again got the Alexa working but when I ask for a song on Spotify it says  enable the skill on alexa app then ask me to look for new devices. 

    I'm pretty handy with stuff like this but I've hit a brick wall... Tried everything last night but no joy

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    UKMedia
    UKMedia
    Jan 7, 2025 10:43 AM UTC

    Have you checked for updates?  Can you open the Sonos App>Settings>General Settings>Voice Assistants>Amazon Alexa and ensure that your Sonos 1 is shown as Enabled.

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    Remember: Sometimes Red Wine helps :)
      Chris 1878Author
      Contributor I
      Jan 8, 2025 11:47 AM UTC

      I've given up I've tried EVERYTHING. 

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      UKMedia
      UKMedia
      Jan 8, 2025 11:52 AM UTC

      I've given up I've tried EVERYTHING. 

      Did that include

      • Disabling and Enabling the Sonos skill within the Alexa App
      • Checking that you are using the correct Amazon account in the Sonos App
      • The same Spotify Account is listed as a Music Service in your Sonos App
      • Can you confirm that you checked that the device is shown as Enabled as per my previous post?
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      Remember: Sometimes Red Wine helps :)
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