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dabitbol
Contributor I
Oct 9, 2018 3:29 PM UTC

Alexa Routines

Hi,

Are Alexa routines supposed to work now? Mine are not triggering at all.
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      9 replies

      dhaugland
      Contributor I
      Oct 9, 2018 7:58 PM UTC
      Working fine here 🙂
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      dabitbolAuthor
      Contributor I
      Oct 10, 2018 7:56 PM UTC
      Weird cause mine do not work at all. I can't even see my Sonos One in the "Alexa will respond from" and Alexa keeps responding "hmm, I don't know that one"
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      dabvid
      Oct 13, 2018 6:46 PM UTC
      My Beam can trigger Routines but responds that it can’t. Frustrating
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      Master T
      Master T
      Prodigy I
      Oct 13, 2018 7:09 PM UTC
      Depending on the device, Alexa sometimes replies "audio actions not supported" but yes, they generally work for me.
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      dabvid
      Oct 13, 2018 7:17 PM UTC
      Same for me. But I have no audio actions in my routines, just light switching
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      bragg2012
      Lyricist II
      Oct 25, 2018 7:29 PM UTC
      +1 - would like to have alexa respond via the sonos one when a switch rule or schedule is triggered.
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      Spiderg
      Lyricist II
      Dec 7, 2018 11:43 AM UTC
      Mine is also not working. I don't have an Alexa native speaker, only the Sonos One. i can't set up any routines involving voice commands because it says there are no speakers available. If it's working for some people, how did you fix it? I think I have all the latest firmware.
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      ReneeneeM
      Lyricist I
      Dec 7, 2018 1:29 PM UTC
      I have 2 Sonos Beams and 2 Sonos Ones and I can't even set up a routine because it says no speakers available. I don't have any other Alexa devices.
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      Ken_Griffiths
      Ken_Griffiths
      Dec 7, 2018 1:38 PM UTC
      Depending on the device, Alexa sometimes replies "audio actions not supported" but yes, they generally work for me.
      Yes this is my experience too, but the routines do work for lights and plugs etc. The response from Alexa though is a real nuisance and it used to work fine with no Alex response before, so the Alexa feedback message is relatively a new thing. Hope Amazon will choose to fix this soon.
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