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John160
Avid Contributor I
June 29, 2021

Alexa playing on the wrong Sonos Move

  • June 29, 2021
  • 5 replies
  • 800 views

Hi, I have two Sonos Moves in different locations in my house. When I try to get Alexa to play music (ie just resume from playing music from my server), it sometimes resumes music on the wrong device in a different location. Just wondering if anyone else has this issue and if there’s a fix or if it’s just a bug? The devices are not stereo paired and are used seperately.

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5 replies

UKMedia
UKMedia
June 29, 2021

Have you checked that your Alexa Groups are correctly set-up into rooms with your Alexa and Sonos devices? Are either of the Moves set as preferred speakers in any of your Alexa Groups?

Remember: Sometimes Red Wine helps :)
John160Author
Avid Contributor I
July 2, 2021

Hi thanks for the suggestions. The Alexa groups are correct - one group for each speaker with the right speaker assigned. However one of the speakers keeps losing its name and defaulting back to ‘move’. I think this is messing with the Alexa and perhaps causing the issue.  

Ken_Griffiths
Ken_Griffiths
July 2, 2021

Hi thanks for the suggestions. The Alexa groups are correct - one group for each speaker with the right speaker assigned. However one of the speakers keeps losing its name and defaulting back to ‘move’. I think this is messing with the Alexa and perhaps causing the issue.  

Did you register the ‘Move’ as an ‘accessory’ in Apple HomeKit? If so, rename the Speaker in the iOS Home App. It will automatically change its name in the Sonos App and the Alexa App too. Once you do that it will hopefully fix your issue.🤞

John160Author
Avid Contributor I
July 3, 2021

Thank you! Only one was in homekit  so have added  both and deleted the Alexa groups. Hopefully now when I say ‘Alexa play music’ it will just play on the speaker that hears the command. 

Ken_Griffiths
Ken_Griffiths
July 3, 2021

Thank you! Only one was in homekit  so have added  both and deleted the Alexa groups. Hopefully now when I say ‘Alexa play music’ it will just play on the speaker that hears the command. 

You can perhaps include the Sonos Room name at the end of the voice instruction (I assume they have different names)... "Alexa play the Beatles on Move One/Two” etc.

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